Blue Click - Services

IT Outsourcing

Unique approach, competitive pricing,quick turn-around time
and unparalleled levels of customer service.
Learn More..

Software Development

By constantly upholding the highest standards of business
ethics and commitment to quality, we have successfully positioned
ourselves at the pinnacle of the industry.
Learn More..

IT Enabled BPO

Inbound call center services can streamline your business's communication.
An inbound call center can provide your business with the opportunity to
expand nationwide - 24/7/365. It offers communication services specifically
designed to maximize the efficiency of your direct marketing efforts.
Learn More..

Expense Management

Expense Management Solutions is a global leader in the development and
implementation of strategies that reduce the cost and increase efficiency of a
wide range of corporate services
Learn More..

IT Outsourcing

Unique approach, competitive pricing,
quick turn-around time&unparalleled levels of customer service are the main factors that enabled us to successfully position ourselves as a global player in this field.

Learn More | Request a Quote

Internet Solutions

BlueClick offers a variety of ERP solutions that help companies in a wide spectrum of subsectors automate, plan, collaborate, and execute according to their unique business requirements.

Learn More | Request a Quote

Medical Billing

From end-to-end medical claim billing to in-depth reporting and patient support, we tailor medical billing services to your practice's specific needs.

Learn More | Request a Quote

Offshore Development Center is the best solution if you are involved in ongoing development, maintenance, or support projects. It works as an extension of your in-house team, it accumulates knowledge, and it knows how to rapidly implement it for your needs.
Blue Click - Your Outsourcing Solutions Partner, offering Offshore Outsourcing Management & Development Center, Consulting services specializing in

Learn More | Request a Quote

Web Chat:
with a click of a button your customer engages in a privately branded, real time, text based chat session with a live 24-7 BlueClick agent.

Web Push:
Website navigation assistance that enables BlueClick call center agent to “Push”a requested web page from your site to display in your Customer’s Browser.

Web Call Back:
your customer can request a phone call from one of our call center agent through your website. We can interact with your customer throughout their visit and provide an easy and effective way for them to communicate with us. The addition of a live customer support representative at the right time can make the difference between making and losing sale.

Internet Live Chat
75% of all e-Shopping carts are abandoned before the purchase is actually complete. Nine out of 10 shoppers who abandoned their carts did so because of the lack of customer service.

72% of the respondents said that customer service in critical in shopping satisfaction, Less then one percent of all ecommerce websites offer live customer assistance Customer expects to receive a same support online they would get if they walked into your office or store: instant help for specific problems or purchasing information. Unfortunately, self service tools such as FAQ’s and emails are not always a reliable way to provide information or deliver satisfactory service. As a result, providing live interactive customer support solutions play a key role in avoiding lost revenue.

Help Desk
BlueClick provides 24-7 frontline support services to round out your service offerings. Customer Service call center agents can answer questions or concerns about your product or service, regardless of the type of question or the complexity of your product. Using the web enabled technology , BlueClick builds detailed expert systems that make us a seamless extension of your customer support services and our in house training facility enables us to give agents in – depth training on your product and services. Should our call center agents be unavailable to resolve a customer issue, they will page or call the appropriate on-call representative, following the process you define.

Email Response
Answer your email in minutes instead of days! Do you find yourself answering the same questions over and over? Are you spending too much of time replying to general mails coming in through your general company email address? Allow BlueClick call center agents to reply to these mails to decrease the response time to emails and dramatically increase your productivity. BlueClick email response service combines automated and live agents email responses to provide an efficient, yet professionalized customer support solution.

Direct Response/ Infomercials
BlueClick deliver 24/7/365 telephone support for callers responding to your advertised offers on network and cable television, the internet, newspaper, and direct mailings. BlueClick technology and experience provide the tolls to avoid problems such as busy signals dropped calls, or poorly trained call center agents. Using the most advanced call center routing technologies, flexible scheduling techniques, and some of the most experienced call center agents in the industry, BlueClick provides superior customer service for your direct response or infomercial campaign. BlueClick is capable in handling any volume, regardless of whether you are using short form (60 seconds or 120 seconds) or long form (28 minutes) infomercials. In the end, BlueClick Top priority is that you do not miss any calls. After all, a missed call is a missed opportunity

Emergency Response

Emergencies can come at anytime or any hour. How these calls are handled can be crucial to the success of any business. Critical or urgent calls require specific call handling expertise delivering information fast and accurately. Using our state-of-the- art system, BlueClick can forward message to you by fax, email or pager and is capable of following even the most complex procedures. BlueClick records an electronic history of each contact and keep it available for your reference.

In Bound Call Center
Inbound telemarketing allows you to respond and sell to your clients and prospects 24 hours a day, 7 days a week, 365 days a year… Telemarketing also has powerful inbound applications. Inbound telemarketing is perfect for order taking, customer service, any type of answering service, after hours/overflow calls, taking credit card orders, voice mail service, dealer locator service, seminar registration, reservation desk, inquiry service, and direct immediate response to print ads and virtually any form of advertisement. Inbound telemarketing allows you to walk away from your office, without thinking or worrying about your business...knowing that your calls are being answered promptly, professionally, and courteously. Inbound call center services can streamline your business's communication. An inbound call center can provide your business with the opportunity to expand nationwide - 24/7/365. It offers communication services specifically designed to maximize the efficiency of your direct marketing efforts. Our inbound call center works together with you as a partner. Our goal is to build a strong, successful long-lasting relationship. Missed calls result in lost business. Your missed calls also strengthen your competition's business. These prospects are going to continue calling until one of your competition provides them with the service or product they need. Your company can't afford to miss a call. Inbound telemarketing is a professional, inexpensive solution. Marketing experts continuously preach that if you want to reach the next level, you have to delegate authority. Let us handle the phones!